Senior Manager, Operational Risk
Job Purpose
Embed an effective Operational Risk Management Framework (ORMF) within the bank to ensure all areas manage operational risks in a proactive, risk-based, and disciplined manner.
Assist the Head of Risk in governance oversight over operational risk management from an end-to-end basis through the Operational Risk and Compliance (ORCCO) and Departmental Operational Risk and Compliance (DORCCO) meetings
Support the Heads of departments and Branch Managers to drive operational risk management disciplines that facilitate the balance of business growth with firm controls of risk and protect the achievement of superior financial performance.
Main Responsibilities
Ensure adherence to the operational risk management framework in the identification, assessment, mitigation, control, and monitoring of risk. In this regard, ensure sufficient traction and follow through management actions to mitigate identified operational risks and Audit failures, escalating issues to the Head of Risk, Head of departments, and Regional Business Managers.
Analyze and consolidate the BANK Operational Risk Profile, relevant loss, and risk reporting to ORCCO, DORCCO, and the Head of Risk Management, ensuring the accuracy and completeness of data.
Ensure that relevant policies, processes, and procedures are effectively embedded within the business, especially branches. Facilitate the design and implementation of Risk control self-assessment (RCSA) and related key risk indicators (KRI) and monitoring plans for compliance and operational risk management.
Risk review of new business initiatives in products, processes, and new markets through the New Product Approval process.
Ensure the Bank’s business processes have a resilient Key Controls Framework.
Lead and coordinate training efforts to promote risk management and compliance culture within the bank.
Ensure gaps are identified, and staff are suitably trained on operational risk.
Value-add to the Business by identifying new and developing risks through reviews of new products and processes and participating in post-implementation reviews.
Track the progress of remedial control weaknesses identified by entities and self-assessments and report to the head of risk management and Management through ORCCO meeting
Assist the Head of risk in preparing Management, board, and group reports.
Daily Responsibilities:
Daily risk monitoring through Key risk indicators and Key Control testing.
Planning, scheduling, and conducting risk control self-assessment workshops
Data collation and analysis for end-of-month operational risk reporting
Engagement with various Regional Service Quality, Compliance managers, and Auditor managers in risk identification, assessment, and reporting from the bank’s entities, and ensure outstanding operational risk issues and action plans are being undertaken timely.
Review and analysis of audit reports to identify key vulnerabilities
Research on emerging best practices on operational risk management practices and training of staff
Educational qualifications and work experience:
Bachelor's level degree in Commerce, Banking, Finance, Economics, Business, or related field.
Professional Qualifications in GARP, PRMIA, IS031000 or related risk management qualifications.
Master’s Degree in strategic management, Commerce, Banking, Finance, Economics, Business, or related field is an added advantage.
5 years Minimum Experience in Risk/ Audit, Operational risk, Banking Operations, Compliance and Business Continuity Management.
