Learning & Development Manager

Job Purpose:

Plays a critical role in designing, implementing, and managing learning and development initiatives to enhance the skills, knowledge, and capabilities of the bank's employees. This position is responsible for aligning training programs with the bank's strategic goals, ensuring compliance with industry regulations, and fostering a culture of continuous learning and improvement.

Main Responsibilities:

• Collaborate with departmental heads and subject matter experts to identify training needs and priorities.
• Design, develop, and implement comprehensive training programs, for both new hires and existing staff.
• Ensure training materials and content are up-to-date and relevant to industry trends and regulatory requirements.
• Coordinate with internal trainers or external vendors to deliver specialized training programs.
• Oversee the selection and implementation of learning management systems (LMS) and other technology solutions to support training initiatives.
• Develop and deliver compliance training programs to ensure employees understand and adhere to regulatory standards.
• Develop and implement methods to assess the impact of training on employee performance and business outcomes.
• Promote leadership development and succession planning within the Bank.
• Create initiatives to promote a culture of continuous learning and growth within the Bank.
• Manages the development and execution of training needs analysis (TNA), training calendar, training delivery, training curriculum, aide, and tools.
• Maintain data, records, and statistics, TNA documents, training calendars, schedules, invitation, and attendance data, staff leaner days, and training evaluation.

Educational qualifications and work experience:

• Bachelor’s degree in human resource management (HRM) / Business administration.
• Professional Qualifications: Certified Professional in Training Management (CPTM).
• Master’s Degree in human resource management (HRM) / business administration.
• 3 years of experience in learning & development, talent management, and performance management.
• 2 years of experience in people risk management, compensation & benefits, business partner, job evaluation, organization structure, people management, recognition management, customer service, and project management.