COB & Support Engineer

Job Purpose:

Support the core-banking system to achieve all year-round seamless, timely, and accurate banking services’ functionalities to BPR Bank.

Main Responsibilities:

• Ensure prompt management of close of business processes.
• Ensure smooth T24 updates and reports for use within BPR Bank
• Coordinate data requested by the Temenos helpdesk for issue resolution.
• Documentation of procedures and manuals used in systems operation activities.
• Check system performance and report any discrepancies.
• Availability of interfaces to various applications
• Evaluate and review all T24 transact incidents and requests before resolution.
• Participates in the change management process by ensuring that requisite T24 transact parameter requests are updated after a change promotion.

Educational qualifications and work experience:

• Bachelor’s degree in IT.
• Master’s degree in a business-related field.
• Professional qualification in IT.
• 4 years of experience in computer operations.
• 3 years of experience in T24 support and running COB.